We support the following currencies: USD ($), GBP (£), Euro (€), CAD (C$), AUD (A$) & NZD ($).
We try our best to ship items as fast as we can. Please allow 1-3 days production time for your order to ship out, average shipping times are 7-21 days. Tracking numbers will be updated 2-5 days after your order has been SHIPPED. If you don't have a tracking number after 5 business days please email us at firstname.lastname@example.org or get in touch via our contact form.
We offer 100% money-back guarantee if the product you receive is defective or damaged. We give you 30 days to return the product to us for a full refund. You must ship back the product at your own expense. Once we have received the product we will refund the full amount of your original purchase. Please include your full name and order number on the returned parcels.
NOTE: If your parcel is on the way, you must first wait for it to arrive, collect it and send it back to us to avail the refund.
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
If you have miss-spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong, kindly notify us via email at email@example.com or our contact form. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after 24 hours of incorrect submission.
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-21 business days.
We accept VISA, Mastercard, PayPal, Apple Pay, Google Pay, Facebook Pay, Shop Pay & AMEX.
Your order may arrive in multiple parcels depending on what you have ordered.
Absolutely! We are here to help you make your home beautiful! Please send us an email to firstname.lastname@example.org or message us via our contact form, and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.